How does the price compare to similar phones?

Here is a comparison chart:

 

Model WhatsApp / Rideshare? Swappable battery & back cover? Blocks social media? Price with earphones
Commodore Callback 8020 From $499
Light Phone III $739
Minimal Phone $539*
Clicks Communicator Cover only $539*
Commodore 64 (in 1982) $599

*Not sold with earphones – price includes $40 headset comparable to Light Phone III & Callback

Can I install my own apps?

Web browsers and social media apps are blocked at the system level. Email and work apps are not offered through the Commostore app store, keeping Callback focused on life outside work and feeds.

Users are still be able to sideload apps outside those that are blocked, using APK installer files, but Callback is designed first and foremost as a calmer, more intentional phone.

Can the browser or social media blocks be turned off?

No. Callback is built around those blocks. That is the point.

What if the app I need isn’t on Commostore?

After you receive your Callback, you can request an app through our webform, later this year. If approved, we can whitelist it for Commostore in as little as 24 hours.

Advanced users may also be able to sideload compatible APK installer files, except for social media apps and browsers.

Why does Callback decide which apps are blocked?

Callback is not about taking choice away. It is about offering a clearer choice in the first place. You are completely free to use a regular smartphone. Callback exists for people who already know they want something different. Something they’ve already had a taste of with products like the Commodore 64 Ultimate – itself with no browser or social media.

For so many in the rapidly growing digital minimalism and dumbphone communities, app “screen time” timers, grayscale modes, and “I’ll just be more disciplined” were not enough. If the temptation is always in your pocket, it keeps winning. Callback removes the trap door, so you can keep the useful parts of a phone without carrying the whole attention economy around with you.

Think of it as a trusted friend who helps you keep a promise to yourself. Not by judging you, but by quietly sidelining the things you already decided you do not want in your day.

I understand blocking social media, but why block browsers too?

Because the browser is the back door. Most social media, feeds, video sites, news spirals, and endless searches are still available through the web. Blocking only the apps would leave the main temptation intact.

How many times have you opened a browser to search up something quick, then been intentionally presented something else to click and… half-an-hour later, you forgot what you wanted to search for.

Research supports the idea that reducing mobile internet access can meaningfully improve well-being, mental health, and sustained attention. A 2025 PNAS Nexus study found that blocking mobile internet on smartphones for two weeks reduced smartphone use and improved subjective well-being, mental health, and sustained attention.

Callback keeps the essentials, but removes the infinite scroll, the panic search, and the always-open window into everything, everywhere, all at once.

Does it have AI?

Commodore Callback and Sailfish OS has zero AI by default. Select, carefully vetted AI apps may be available to optionally download via Commostore. We like apps that explicitly vow not to scrape and train on copyrighted creators’ work without permission. Callback allows any Android APK to be sideloaded, except for social media and browsers which are proven to have negative mental health effects.

Can it run Android apps?

Yes. Callback is not an Android phone, but Sailfish OS – based on Linux – can run most Android apps through a securely sandboxed Android AppSupport environment. A small number of apps (mainly banking related) may not work if they depend heavily on Google Play Services or Google’s secure servers, but over 99% of apps run completely normally.

Does it have Google Play Store?

No. Callback is de-Googled and does not include Google Play Services or the Google Play Store. Apps are provided through Commostore and compatible Android app sources.

Can I use WhatsApp?

Yes. WhatsApp comes preinstalled. We recognize that it is the preferred method of communication for several countries worldwide, and being able to text with family and friends is an essential cornerstone of Callback’s promise.

What other messaging apps work?

Callback includes SMS and WhatsApp, and at the time of writing is compatible with core messaging apps such as Signal, Telegram, WeChat, and more. iMessage is also possible through supported third-party bridge solutions, though it requires one-time access to a Mac, and Apple may opt to remove access at any time.

How do I get my iPhone texts?

Install an app called OpenBubbles on Callback, then follow the setup instructions. It requires one-time access to a Mac, but it does not have to be your Mac.

Once set up, you can receive iMessage texts on Callback and keep using your iPhone number. Apple may change or remove access at any time, so this feature depends on third-party compatibility outside Commodore’s control.

How do I get my Android or other texts?

Several Android apps can sync texts from one phone to another. Automation apps such as Tasker can also offer more granular control.

That said, it is worth asking whether you really want every smartphone text arriving on Callback. You may prefer to keep Callback as your close friends and family phone. In that case, simply give the most important people in your life your Callback number.

Can I keep my phone number and use Callback alongside my smartphone?

Yes. Many networks offer MultiSIM or Number Sync services, so check with your provider first. At the time of writing worldwide carriers offering this service include: Orange, O2, Vodafone, Movistar, Yoigo / MásMóvil, Deutsche Telekom, Swisscom, Sunrise, A1, Magenta, Drei, and T-Mobile in the USA, where it is called DIGITS.

If your network does not offer it, you can set up “forward calls on no answer” from your smartphone to your Callback. Then, if you leave your smartphone at home, turn it off, or do not answer it, your Callback can ring instead.

To set up call forwarding:

From your smartphone’s Phone app, dial **61* followed by your Callback’s full phone number, including the “+” sign and country code, then #.

Example: **61*+15551231234#

Press call. You should see a confirmation message.

To turn it off:

Dial ##61#

As an added layer of seamlessness, block your Callback’s outgoing number from phone settings, so people don’t see your Caller ID displayed when you call them. Now, they’ll only ever know your main phone number.

Can I import my contacts?

Yes. Sailfish OS on Callback offers several ways to import or synchronise your address book, including importing vCard lists.

Does it have maps and navigation?

Yes. Callback includes Pure Maps, a popular Sailfish navigation app, and is compatible with several Android map, navigation, and transport apps, including Uber and Lyft.

Does it support music and podcasts?

Oh yes. Callback includes a music player, podcasts, SID ringtones, FM radio, and a microSD card loaded with music to get you started. It is also compatible with many major audio services, including Spotify, Tidal, Apple Music, Amazon Music, Deezer, and Audible, subject to ongoing app compatibility.

Does it support payment apps like Venmo?

Some payment services may work as web apps which are provided on Commostore, but because Callback is de-Googled, other payment apps may not work if they force your financial data to run through Google’s servers. We are always working on adding more app functionality.

What apps and tools are included?

Callback includes SMS, WhatsApp, Camera, Gallery, QR code reader, Voice Notes, Podcasts, Calendar, Calculator, Clock, Contacts, Weather, Notes, Documents, Hotspot, SID tunes, Music Player, FM Radio, Commodore & Sailfish Games, and Commodore 64 Ultimate remote control.

What games are included?

Callback ships with a curated selection of Sailfish and Commodore games, including an introductory selection of Commodore 64 titles chosen to suit the phone’s ethos and form factor. And, with Nokia heritage, of course it has to include Snake (it’s the law).

Can parents use this for kids?

Yes. Callback is designed for people who need modern essentials without browsers or social media. It is not a parental-control toy. It is a real phone built to be calmer by default.

Does it have parental controls?

Yes, though Callback’s strongest protection is its system-level blocking of browsers and social media.

Beyond this, Sailfish OS supports multiple Users, with their own passwords and access controls. This means you can hand your child a separate, secure profile on their phone, while you remain the Admin.

By default, these secondary profiles are locked down, with no access to the default app store. System controls available to you as the Admin include blocking of calls and texts.

Additional app-specific controls may depend on the apps installed, giving you the final say over exactly which entertainment or school apps they can access.

For extra peace of mind, you can also route the device through family-safe web filters (like AdGuard Family DNS) to automatically block content.

You can also add native Sailfish apps such as KidsMode and ScreenTime for even greater controls.

What are the main specs?

Please see the Specs section above this FAQ for dimensions, display, processor, memory, storage, battery, camera, audio, accessories, durability, and other hardware details.

Why 4GB RAM and 64GB internal storage?

Because Callback is not trying to be an iPhone 18 Pro Max. It is built for essentials, not endless app hoarding. 4GB + 64GB gives you plenty for the essentials, with space intentionally designed to help you choose what truly matters. It’s all part of the ethos.

Does Callback have 5G?

For better battery life, a smaller device, better indoor signal, and less temptation to stream your day away, Callback supports up to 4G VoLTE + Wi-Fi.

5G was built for heavy content consumption. Callback is built for the opposite.

What network bands are supported?

Please see the Network Specifications section above this FAQ for supported bands and carrier compatibility.

Will Callback work with my carrier?

Callback is a world phone. 99% of the time, yes it will work. Callback supports all major worldwide LTE bands, but carrier support can vary by region, plan, and VoLTE provisioning. Feel free to check the Network section above and confirm with your carrier before ordering.

What SIMs does Callback support?

Callback supports physical dual-SIM. It does not use eSIM

Does it support emergency calls?

Yes. Callback is a real mobile phone and supports emergency calling where network coverage and carrier service are available.

Does it support Wi-Fi hotspot?

Yes. Callback includes hotspot functionality.

Does it have a touchscreen?

Yes. Callback’s main display is a touchscreen, but it is disabled by default for a more mindful, nostalgic, keypad-first experience. It can be enabled when an app requires touch input.

Is the battery user replaceable?

Yes. Callback has a removable battery.

What is the battery life?

We have not completed system software battery optimizations, but will update this FAQ when we have more info. The smaller screen, non-reliance on 5G, and flip screen closure with no wake ups, all contribute positively to battery life. We expect a number of days of standby time.

Is Callback water resistant?

Callback is IP44 splash-proof. That means it is protected against splashes from any direction, but it is not waterproof and should not be submerged.

What comes in the box?

Every Callback includes the phone, USB-C charging cable, IEM earphones, removable battery, spiral-bound user guide, and sticker packs.

The Founders Edition also includes a Commodore logo presentation ring box, a retro-clear hard shell protective case, and a 24k gold-plated Commodore C= key.

When can I pre-order?

Callback will be available to pre-order from June 30 at commodore.net.

When will I be charged?

You will be charged up front at checkout. This allows us to manufacture your device.

Are Commodore pre-orders Kickstarters?

No. These are official Commodore pre-orders with a money-back guarantee.

The average Kickstarter campaign delivers after around 9 months. Commodore campaigns deliver within 6 months. Crowdfunding platforms also typically require a project to reach a certain threshold before committing to manufacturing. Commodore pre-orders are different. They help support product development and manufacturing, but the launch is not dependent on pre-orders alone.

By pre-ordering, you are helping support Commodore’s rebooted vision for technology that respects your attention, your privacy, and your life.

Can I cancel my pre-order?

Yes. You can cancel any time before shipping for a full no quibble refund. If you have an account, you can cancel from your Account / My Orders page. Please make sure you are signed in with the same email address used for the order.

Do you offer monthly payments?

Yes. Monthly payment options may be available through providers such as Afterpay, Klarna, Affirm, and PayPal. Available options will appear at checkout.

What currency will I be charged in?

Orders are collected in USD. Your local currency may appear before checkout.

Will I pay sales tax or VAT?

USA: Sales tax is added at checkout where required.

UK and Europe: VAT / IVA / MwSt is added at checkout where required.

Will I pay tariffs?

If import tariffs apply in your country, they will either appear as a Tariff Tax at checkout or be included in the shipping line item. Although some tariffs were ruled unlawful recently, they have not completely gone away, and we are still charged tariffs on some imported goods.

We aim to collect these costs upfront where possible, so there are no surprises later. We do not control tariff charges. If tariffs drop after you pay, we will refund you if and when we receive a refund. If tariffs rise significantly before shipping, we may adjust only if truly necessary to protect Commodore’s future.

Will I pay customs duties?

We aim to prepay duties where possible, so your order arrives with taxes and duties already handled. In some countries, customs fees or local charges may still apply on arrival. Where they are not included at checkout, they remain the customer’s responsibility.

Where do you ship?

We ship to the USA, Canada, APAC, the UK, and the EU, with more countries being added.

How much does shipping cost?

Shipping is calculated automatically at checkout based on your location.

When will orders ship?

We are targeting a shipping start for this Winter. The latest estimated ship date will always be shown on the product listing or in your My Orders page after purchase.

Your My Orders page is the single source of truth for your order status, ship date, and delivery updates. We keep it updated as soon as new information is confirmed. If a date is not shown there, it has not been decided or updated yet.

How do I track my order?

Log in to your Account / My Orders page at any time. That page is the best and fastest place to check your current order status, estimated ship date, and delivery information.

Please check there before contacting support. If there is no new date or update on your order page, support will not have a newer date to provide.

Does Callback come with a warranty?

Yes. Callback includes a 1-year limited warranty covering defects in materials and workmanship.

Customers in the EU and UK also receive applicable local consumer protection rights, including rights under the EU Consumer Rights Directive and UK Consumer Rights Act. An optional 3-year warranty may also be available at checkout.

What is your return policy?

If you bought hardware or a physical product directly from Commodore International Corporation, you may request a return within 14 days of delivery.

Returned items must be new, unused, in their original packaging, with all included accessories, cables, manuals, and documentation. Items showing use, customer damage, or tampering may be declined or partially refunded at our discretion.

Full details are available here

Who do I contact for help?

For order status, ship dates, and delivery updates, please check your Account / My Orders page first. It is the single source of truth and is updated whenever confirmed information becomes available.

For anything else, visit Contact Us or contact Commodore support through the details provided on your order confirmation.